Publish an event

    For organizers

    Set up ticket types and phases (or seating), promo codes and comp tickets, then publish — free or paid.

    EventsPublishingTicketsPromo codesComp ticketsSeated events

    Before you publish

    An event starts as a draft: fill in its basics — name, description, dates, location or venue, and cover image — then set up how it sells tickets before switching it to active (published).

    A free event can go live right away. A paid event — any ticket or seat priced above zero — can only be published once your organization's verification is approved (see "Organizer onboarding checklist").

    Only teammates with manager-level access or higher can publish an event; anyone with editor access can prepare it up to that point.

    Setting up tickets

    Choose general admission (a quantity of each ticket type) or seated (an interactive map built from your seating chart) when you create the event — this choice is made once.

    Each ticket type can have one or more phases: named, separately priced and timed windows (for example "Early bird" then "Regular"), each with its own quantity. A paid ticket type needs a phase priced at least 2,000 IQD for general admission, or 4,000 IQD for a seated category.

    You can pause sales on a ticket type at any time without deleting it, and you can add, edit or remove ticket types and phases later — as long as nothing has sold on the ones you remove.

    Promo codes and comp tickets

    Create discount codes from Finance → Discount codes: a percentage or fixed amount off, limited to specific ticket types, a date window, or a maximum number of uses. A 100%-off code skips payment entirely for whoever uses it.

    Need to send free tickets to guests, press, or performers instead of discounting a purchase? Use the Comp tickets tab on the event page to issue named tickets — they don't touch your Finance balance, but they still count toward sold numbers and check-in like any other ticket.

    Editing a live event

    You can keep editing a published event, including its ticket types, at any time. A ticket type or phase that already has sales can't be deleted, though, and its quantity can't drop below what's already sold.

    Didn't find your answer?

    A question about a ticket or booking?

    The organizer answers about the time, entry, seats and refunds. Open your order and tap the organizer's picture or name to reach their page and ways to contact them.

    This is how the organizer shows on your order. Tap them:

    Open my orders

    Paid and no ticket, or an account problem?

    Makan support solves it with you. We reply within a working day, Sunday to Thursday.

    Have your order number (it starts with MKN) and the transaction number from your bank or wallet ready.

    Write to Makan support

    Have an organizer account? Write to us at support@mkan.co

    Want to sell tickets or list a venue for booking? Become an organizer

    Sponsorship or press? Contact us