How to buy a ticket

    For buyers

    From picking a ticket or seat to getting your confirmed ticket.

    BuyingTicketsCheckout

    Overview

    Open the event page and choose a standard ticket quantity, or pick your own seats if the event uses seated seating.

    As soon as you select tickets or seats, they are held for you temporarily so nobody else can take them while you check out.

    You can then continue as a guest or sign in, pay, and your ticket is issued right away.

    Steps to buy

    1. Open the event page and choose your ticket type, or open "Select seats" for a seated event.

    2. Your selection creates a temporary hold — you have 15 minutes to finish checkout before it expires.

    3. Choose to continue as a guest or sign in to your account.

    4. Enter buyer and attendee details, and apply a promo code if you have one.

    5. Pay by Card or ZainCash (or skip payment entirely if the total is 0).

    6. Your ticket appears on the confirmation page, in your confirmation email, and under My Passes if you have an account.

    Watch the timer

    While the checkout timer is running your tickets or seats are protected. If it runs out before you pay, the hold is released and you will need to select your tickets again.

    Common questions

    Didn't find your answer?

    A question about a ticket or booking?

    The organizer answers about the time, entry, seats and refunds. Open your order and tap the organizer's picture or name to reach their page and ways to contact them.

    This is how the organizer shows on your order. Tap them:

    Open my orders

    Paid and no ticket, or an account problem?

    Makan support solves it with you. We reply within a working day, Sunday to Thursday.

    Have your order number (it starts with MKN) and the transaction number from your bank or wallet ready.

    Write to Makan support

    Have an organizer account? Write to us at support@mkan.co

    Want to sell tickets or list a venue for booking? Become an organizer

    Sponsorship or press? Contact us