Where is my ticket?
For buyers
The three places your ticket always shows up.
Where to look
Every completed order sends a confirmation email with a secure link to your ticket.
If you sign in with the same email you checked out with, your tickets also appear under "My Passes" / "My Tickets" in your account.
If you use the Makan app, your tickets sync there automatically once you are signed in.
Steps
Check your inbox (and spam folder) for the confirmation email.
Sign in with the email you used at checkout to see your tickets under My Passes.
Open the Makan app and sign in if you use it.
Guest orders
If you checked out as a guest, the ticket link in your email works right away. Downloading the full ticket PDF or seeing it inside an account requires signing in with that same email first — see "Guest checkout and your account".