Search help

11 results

for “Refund”

For buyers7 results

Buyers · Buying TicketsRefunds and cancellationsHow to request a refund, and when a ticket is eligible.
Buyers · Buying TicketsIf an event is cancelled or changedWhat happens to your ticket when an organizer cancels or updates an event.
Buyers · Buying TicketsPay with ZainCashPay from your ZainCash-registered phone number and confirm the payment on ZainCash.
Buyers · Buying TicketsBuying tickets for a seated eventPick your own seat on an interactive map instead of just a quantity.
Buyers · Buying TicketsBooking a venue time slotReserve a court, pitch, or space for a specific time instead of buying an event ticket.
Buyers · Buying TicketsPayment went through but I don’t have a ticketWhat to do when a payment seems to have gone through but your ticket hasn't appeared yet.
Buyers · Buying TicketsContacting supportThe fastest ways to get help with an order, payment, or account issue.

For organizers4 results

Didn't find your answer?

A question about a ticket or booking?

The organizer answers about the time, entry, seats and refunds. Open your order and tap the organizer's picture or name to reach their page and ways to contact them.

This is how the organizer shows on your order. Tap them:

Open my orders

Paid and no ticket, or an account problem?

Makan support solves it with you. We reply within a working day, Sunday to Thursday.

Have your order number (it starts with MKN) and the transaction number from your bank or wallet ready.

Write to Makan support

Have an organizer account? Write to us at support@mkan.co

Want to sell tickets or list a venue for booking? Become an organizer

Sponsorship or press? Contact us